Luton Clinical Commissioning Group

NHS Luton Clinical Commissioning Group

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Consultation and Engagement

Below are details about some of our engagement and consultation activities that took place earlier this year:  

BLMK Perinatal Patient Experience Questionnaire

This questionnaire is aimed at mothers that may have suffered from a mental illness in the Perinatal period (From conception through to the child being 1 years old) in Luton, Bedfordshire and Milton Keynes. This work is being undertaken by the East of England Clinical Networks and the data will be shared with local leaders such as providers, commissioners and professionals in the field to help them re-design and re-shape services in the area that are more tailored around the patient


Maternity services across Bedfordshire, Luton and Milton Keynes

The Clinical Commissioning Groups across Bedfordshire, Luton and Milton Keynes are working together to transform maternity services in the area and deliver the recommendations of Better Births: 

The aim is to work with local women to re-design services to make them safer, kinder and more personalised. By completing this survey you will be helping to improve this work.

This survey is for any woman who is currently using or has used maternity services in Bedford, Luton or Milton Keynes in the last 5 years.

If you have had more than one pregnancy please provide your feedback based around your most recent one.



Gluten-free foods and over the counter medicines

LCCG has to evaluate every service it commissions to ensure it continues to offer good quality, good outcomes and the best value for money and we now have some difficult decisions to make about prioritising funding for 2017/8 and beyond.
The provision of two key services on prescription has been identified nationally and locally as areas where changes could be made.
Last year we held a local 90 day consultation to gather views of local people on the prescribing of:
  •  Gluten-free foods 
  •  And medicines that can be bought over-the-counter in shops and supermarkets  
The results of the survey can be viewed here:

Community Health Services

Luton Clinical Commissioning Group (LCCG) and Luton Borough Council (LBC) are undertaking a piece of work to gather people's views on the community services provided in Luton, to collect feedback about as many healthcare services as we can.

We are keen to hear about your experiences with the different services and gather views and ideas of what the service could look like in the future. 


Extended Hours in Primary Care  

From April 2019 LCCG aim to provide a service whereby extended hours appointments are offered to patients on weekday evenings, and at weekends (depending on local demand for patients) regardless of which surgery they are registered at.
It may mean, however, that patients visit a nearby practice and see a different health professional from the one they may usually see at their registered practice.
The new changes hope to make it far easier for hardworking people and their families to fit seeing a GP around their busy lives.

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