Luton Clinical Commissioning Group

NHS Luton Clinical Commissioning Group

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Freedom of Information (FOI)

Please note that PALS, Complaints and Freedom of Information (FOI) requests are now provided by Bedfordshire Clinical Commissioning Group on behalf of Luton Clinical Commissioning Group (CCG).

The Freedom of Information Act was passed in November 2000. Under the terms of the Act, any member of the public can apply for access to information held by bodies across the public sector, including Central Government, local authorities, health trusts, police, schools and colleges and many other organisations.

On 1st January 2005 the Act was fully implemented within the NHS, allowing a general right of access by members of the public to all kinds of information held by Luton CCG. Generally Luton CCG will be expected to meet any Freedom of Information (FOI) requests within 20 working days.

Information held by the CCG that is not published on the website can be requested in writing (including by email), when its provision will be considered in accordance with the provisions of the Freedom of Information Act.  There may be occasions when we are not able to provide information, for example if the information requested is personal relating to a third party, business sensitive or relates to national security. 

Luton CCG makes certain types of information routinely available via this website, which functions as our Publication Scheme under the FOI Act.

If you cannot find the information you require on the website, you might wish to make a Freedom of Information requestBefore submitting an FOI request, it might save you time if you:

  • Read the section Who we are and what we do to see if Luton CCG is likely to hold the information you require.  For example - Luton CCG is not a hospital trust and does not directly treat patients or employ hospital doctors or nurses;
  • Check through this Publication Scheme to see if the information you require is already available via this website; 
  • Be aware that a wealth of information on health services is available from the Health & Social Care Information Centre.

Admin note:  All Freedom of Information requests to Luton CCG are managed for and on behalf of the CCG by Bedfordshire Clinical Commissioning Group (BCCG), Central Eastern Commissioning Support Unit (CSU).  All FOI requests received by the CCG will be dealt with by the Freedom of Information Officer at BCCG, who can be reached via any of the routes shown on the make a Freedom of Information request page.


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