Luton Clinical Commissioning Group

NHS Luton Clinical Commissioning Group


Non-urgent transport services for patients in Bedfordshire, Hertfordshire and Luton

06 October 2017

The clinicalcommissioning groups in Bedfordshire, Hertfordshire and Luton, together withthe East of England Ambulance Service (EEAST), have continued to make goodprogress to put in place a reliable transport service for patients that use theservice,


Transportservices has been working well, with patients picked up on time and attendingtheir outpatient appointments.


It is usualfor there to be fewer outpatient appointments at hospitals at the weekend.  Nevertheless, we have obtained a list ofappointments so we have a clear picture of when transport is required over theweekend and on Monday.


This has ensuredwe have sufficient staff and transport capacity available, as well as totransport patients home when they are fit to leave.


As aprecautionary measure, we have arranged for the contact centre to be open overthis weekend in case patients need to talk to someone about existing transportarrangements. 


The number is01603-481208 and will be open 8am-6pm with an answer machine service operatingoutside of these hours.

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